Recent events and uncertainties have compelled organizations of all sizes in all industries to adapt to change rapidly and have proven that digital transformation is a path of no return.
The need to improve the customer service remotely through an intensive data culture claims for a tool that connects all customer interactions on different channels and can elevate your Contact Center to a more mature level of support.
Engaged with this scenario, AlfaPeople presents a rapid deployment of its Contact Center solution based on the Microsoft Dynamics 365 platform.
In this webinar, we will present a Contact Center case study:
• 5-Week implementation;
• 370% + performance increase;
• Going from Voice only to Voice, E-mail, Chat, Apps, Portal and Chatbots;
• Business process optimization and automation;
• And last but not least, achieving quick results with low risk, affordable cost and higher efficiency.
Register for free to watch on-demand!