From Sales to Customer Service: Enhance Customer Experiences with Dynamics 365

29 March 2018, 2:00 pm – EST

The next generation of intelligent business applications that help you empower your employees, engage customers and optimize operations.

Join us and learn to use the Microsoft Portal functionality to enhance the customer experience from the sales and customer service standpoint. Learn how the portal can be configured to gain new customers and ensure current customers have a convenient way to interface with your team.

Who Should Attend:

Customer service managers, sales managers, and directors

By the end of the webinar, you will:

Begin the journey of collaborating with your future and current customers.

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Speaker

Kanika Bailey

Kanika Bailey – Senior Functional Consultant
Kanika Bailey is a Senior Functional Consultant with several years of Dynamics experience. She is ITIL Foundation Certified and enjoys helping clients evaluate and improve their business processes using the Microsoft technology stack. She specializes in training, requirement elicitation, and documentation to ensure project implementation success. Originally from Denver, Kanika now lives in Atlanta, GA.