Microsoft Dynamics 365: Create Customer-Centric Marketing Programs

On-Demand

The ability to find moments of truth in our hyper-connected world to deliver a unified customer experience across social, mobile, and Internet of things will mark the brands that rise. It’s a shift from thinking like departments to thinking customer-first through systems of nurture across advertising, marketing, sales, and customer service.

In this session, you will be exposed to the creation of a marketing campaign that will be composed of discounts, products, loyalty points, and related costs. You will also be introduced in tracking social perception through the Social Engagement solution.

Who Should Attend:

Marketing managers and directors, sales managers and directors

By the end of the webinar, you will:

Realize your company’s “social footprint” and be able to make educated decisions on future marketing campaigns.

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Speaker

Kanika Bailey

Kanika Bailey – Senior Functional Consultant
Kanika Bailey is a Senior Functional Consultant with several years of Dynamics experience. She is ITIL Foundation Certified and enjoys helping clients evaluate and improve their business processes using the Microsoft technology stack. She specializes in training, requirement elicitation, and documentation to ensure project implementation success. Originally from Denver, Kanika now lives in Atlanta, GA.