Turn Customers into Loyal Fans

With Microsoft Dynamics 365 for Retail

Customer loyalty is important
in a lucrative kind of way…

When you delight customers — when you surprise them with a shopping experience that exceeds their expectations — the Word of Mouth Marketing machine clicks into motion (one happy customer tells two friends, who tell two friends…)

Creating customer loyalty with your existing retail customers ensures a profitable, built-in marketing plan.

After all, acquiring a new customer is a lot more expensive than nurturing an existing one.

And that’s where an efficient cloud-based system comes in…

Microsoft Dynamics 365 for Retail provides the complete data control you need to reach existing customers – to keep them coming back and spreading the word about their positive shopping experience.

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This unified ERP/CRM Dynamics system gives you the power to:

Create targeted cross-sells and promotions with confidence
Create targeted cross-sells and promotions with confidence
Eliminate gaps and duplications in the customer’s buying journey
Eliminate gaps and duplications in the customer’s buying journey
Build effective marketing campaigns (online and in-store)
Build effective marketing campaigns (online and in-store)
Tap into your social media channels to listen, learn and customize the shopper’s experience
Tap into your social media channels to listen, learn and customize the shopper’s experience

Watch how you and your retail team can make efficient, accurate and cost-effective decisions with a cloud-based Microsoft Dynamics 365 solution.

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4 Ways to Boost Repeat Purchases

Your customers want to spread the word about your brand (And they will, if you give them a great experience)

Microsoft Dynamics 365 provides staff – from sales assistants to call-center employees – with the customer’s complete “story” and takes the guesswork out their communications.Infographic Dynamics 365 Finance and Operations

This gives them the tools they need to:

  • Offer quality product selections and recommendations – both online and in-store
  • Provide delivery flexibility — for pick up at any location or delivery to their doorstep
  • Customize cross-channel incentives — such as loyalty programs, gift cards, and promotions

Give your retail teams Microsoft Dynamics 365 and customers will remember your brand.

The fast pace of retail requires instant access to accurate data. So, if you’re using a traditional siloed ERP and CRM system, you’re limiting your ability to see, understand, and react to your operation’s data.

Streamline and Simplify Back-office Operations

The Microsoft Dynamics 365 unified solution organizes all your data into an easy-to-use dashboard, allowing you to:

  • Reduce fulfillment costs with precise inventory management across all locations
  • Manage inventory levels across all locations
  • Monitor your entire operation in one centralized view
  • Automate and streamline workflows
  • Scale and grow with an adaptable cloud-based data management system
  • Stay on the cutting edge of retail with the latest software innovations and updates

Unify your ERP and CRM. Your customers will love you for it.

Ways to Get in Touch