Dynamics 365 Customer Engagement Archives

Deliver specialized offers and develop a unique customer view with Microsoft Dynamics 365 Customer Insights

iribeiro2020-05-21T13:48:35-05:00May 21st, 2020|

The customer experience is at the core of the digital transformation ambitions of all organizations. To compete in today's marketplace, organizations must create meaningful personal relationships with their customers. The ability to effectively customize as needed requires a comprehensive and unified view of customers. Microsoft Dynamics 365 Customer Insights enables all organizations to unify and [...]

With Dynamics 365 CRM technology, it has never been easier to adapt your business to the needs and behaviors of your customers

iribeiro2020-04-15T07:53:28-05:00April 15th, 2020|

The massive economic shake-up resulting from the 2020 COVID-19 outbreak is now undeniable. Now more than ever organizations must rethink their business and operational models, and particularly the way in which they interact with clients. With Microsoft's Customer Relationship Management (CRM) tools, adapting your organization to the customer has never been easier. And when these [...]

How to lodge travel expenses in Dynamics 365 with Power Automate

Camilo Alfonso Virguez Serrano2020-06-30T12:32:52-05:00November 29th, 2019|

As a consultant implementing CRM and ERP systems you're often required to travel to customer sites, conferences and venues, for which the company covers the expenses in their travel expense solution. I have to mention that there are still companies that require physical receipts, but more and more companies are relying on digital copies of [...]

The retail sector is upgrading – Retail business trends

iribeiro2020-07-15T08:10:06-05:00March 5th, 2018|

Digital transformation, omnichannel, mobile communications, social analytics... new trends, technologies, and opportunities are emerging almost out of nowhere and suddenly determine our everyday life and influence our purchasing behavior. We would like to show you exactly what these trends and investment opportunities mean and their concealed potentials for retail trade. To implement an omnichannel strategy, [...]

Modern Email Marketing with ClickDimensions

Muamer Mujkic2020-06-25T13:49:16-05:00March 6th, 2017|

ClickDimensions is a native marketing expansion, especially designed for Microsoft Dynamics in a CRM environment. ClickDimensions lets you work with email marketing, website visits and all other data relating to your website e.g. forms, surveys and landing pages. ClickDimensions links these directly to your Dynamics CRM solution. With ClickDimensions, you can efficiently and easily carry [...]