Your Microsoft Dynamics 365 and Power Platform implementation can be a 500 meter sprint instead of a Marathon! With the AlfaPeople Start&Go solution, you can easily gain quick wins for your business by having your Microsoft Dynamics 365 Marketing, Sales or Customer Services and Power Platform up and running in only 5 weeks!
Our methodology increases user adoption through a low-cost, fast and standardized implementation.
Learn why the AlfaPeople Start&Go has a high-impact approach:
Ideal solution for companies that have the following challenges:
- Sales team spending too much time on operational tasks, and less time engaging with clients
- Lack of rapid managerial analysis capability that allows reorientation of team efforts
- Necessity to organize and standardize the sales processes
Main outcomes
- More efficient sales processes
- Solid solution replacing spreadsheets and manual processes
- Ability to define and automate business processes
- Real-time, easy-to-configure analysis tools
- Attractive TCO, leading to fast ROI
- Extensibility for integrations with legacy systems, when necessary
- Native integration to day-to-day productivity tools (Office, e-mail, spreadsheets, documents, etc.).
- Mobility for efficient interactions.
- Flexibility and simplicity in configuring interfaces
Ideal solution for companies that have the following challenges:
- Many non-integrated systems
- Manual control of the processes
- Call routing and analyses
- Difficulty in fulfilling SLAs and OLAs
- Inconsistent measurement
Main outcomes
- More efficient customer service processes
- Solid solution replacing spreadsheets and manual processes
- Configure your Answering Process faster and with greater ease
- Define the agent’s script and next steps;
- Publish Articles in the Knowledge Base;
- Provide e-mail templates;
- Track your client’s history.
- Manage any Service Stage: Follow the reason for client’s call; Control the SLAs; Ensure a multifunctional approach by defining access to responsible party
Ideal solution for companies that have the following challenges:
- Lack of tools to effectively create and track highly targeted campaigns and events to your customer base
- Lack of end-to-end visibility of the customer relationship
- Marketing, Sales and Customer Service information are decentralized in different databases
- Too much time spent in data management
Main outcomes
- More efficient marketing processes
- Solid solution replacing spreadsheets and manual processes
- Single unified database that leverages the power of Dynamics 365, and allows your Marketing team to spend more time working on strategy and data analysis;
- Send marketing or transaction e-mail and SMS directly from Dynamics 365
- Create simple landing pages and forms that automatically generate leads in your Dynamics database. Track website visits
- Event management: Plan, manage and measure online and offline events. Track live attendance and create campaigns that target specific sessions.
- Gain end-to-end visibility by connecting data from external markets, social and legacy sources
Ideal solution for companies that have the following challenges:
- Many fragmented processes based on manual tasks and spreadsheets
- Need for digital transformation in many relevant processes
- Long backlog list due to lack of resources and time
Main outcomes
- Training Sessions
Speed up the training of your professionals on the Power Platform! - Digital Transformation Workshop
Define proposals for Power Platform-based solutions to address your business challenges and definition of priorities. - Quick Win
Implement one high-priority Minimal Viable Product (MVP) identified in the Digital Transformation Workshop.
Why AlfaPeople
- One of the largest Microsoft Business Applications partners in the world.
- More than 1000 Microsoft Dynamics projects implemented in a variety of industries.
- Over 600 consultants.
- 100% focused on Microsoft Business Applications, including ERP and CRM.
