Success in the retail industry is more often achieved when customers receive superior service during shopping experiences that are provided by a group of people who love what they do. As a result, customers increasingly demand consistent and seamless interactions with your people and your brand, regardless of channel or location. The question to ask is: do you have the ability to deliver these interactions and stay ahead of the competition at the same time?
AlfaPeople applies its extensive experience of the retail and fashion industries to arm companies with the capabilities to deliver amazing customer experiences. These capabilities allow you to leverage the interactions between your committed teams and the customers they serve, to enhance loyalty and to deliver on your brand promise.
Using Microsoft Dynamics for Retail, AlfaPeople helps retailers of all sizes around the world to deliver a complete shopping experience with a seamless, flexible and differentiating solution that is comprehensively agile, modern, mobile and international.
End-to- end capabilities covering the point of sale (POS), store operations, merchandising, e-commerce, call centre and customer care, marketing, supply chain and finance functions can be deployed in a way that is fully customized to each business, both at an operational level and to those about to undergo a transformation project.