The Fund of Solidarity and Social Investment (FOSIS) is part of the Chilean Government’s Ministry of Social Development. Created in 1990, it has a remit to support poor and extremely vulnerable people to improve their quality of life by securing their greater social protection and economic inclusion. With a budget of over 50 million Chilean Pesos, it designs and implements Entrepreneurship, Work and Social Development programs which support around 120,000 individuals from 15 regional and 20 provincial offices.
With an extensive number of offices spread throughout the country, FOSIS began to search for the next generation of integrated technology solutions to support their work, reduce the number of individual processes and enable it to become a more efficient, coordinated and successful organisation. These goals formed part of its management-defined mission which is to create: “Leading strategies to overcome poverty and the vulnerability of individuals, families and communities and help to reduce inequalities in innovative and participative ways”.
A new single technology solution would reduce the number of internal systems in use, as well as their associated maintenance and support costs, and generate customised reporting and improved management information. It is part of a much larger project which involves Fixed Assets in Phase A and end in 2018 with full implementation of all business processes and back office functions in Phase B.Read More
A key requirement in this project is that the chosen technology could feed in information from every location, categorising assets, individuals and families as well as where they live, study and work, in order to build up an accurate central database of the people that FOSIS supports and its assets.
Phase A would involve the institution’s fixed assets, inventory codes, location control and the assigned people responsible. A document management system would be critical to track the execution of what would then become standardised asset processes. It needed to be scaleable and future-proof as the organisation evolves, hosting information which could be referenced anywhere, anytime.