The role of Field Service in Dynamics 365

March 14th, 2017|

Overview With the official release of Dynamics 365 in November 2016, Microsoft took a leap forward covering popular business processes that, up to that point, were only possible through third-party verticalized solutions. One of those processes is Field Service, which contemplates everything necessary to manage a mobile workforce that delivers products and services at [...]

Operational Sales Planning with Dynamics 365

March 10th, 2017|

Microsoft Dynamics 365 offers extensive options for optional sales planning. Effective visit planning must be ensured in order to increase the sales potential of your company. The basis for this is the classification of the field service into territories and market segments. A territory can be assigned different zip codes and responsible field service employees [...]