Microsoft Dynamics CRM is a business solution for managing customer relationships that drives productivity and has become an excellent solution for businesses to get the most out of their business practices, marketing and Microsoft Cloud services.
Microsoft provides a unique user experience integrating Microsoft Dynamics CRM and Office 365, generating extraordinary sales productivity and results for companies. It gives sellers a unique place to perform all tasks, eliminating having to go to many applications, and allowing for real and timely information delivery in a simple user experience.
By combining the tools of Office 365, the most popular in the world, with invaluable customer data obtained from Microsoft Dynamics CRM, organizations may improve marketing efficiency, increase sales and enrich customer service interactions from any browser or device, obtaining greater mobility and productivity in the same experience.
The interaction of Microsoft Dynamics CRM and Office 365 enhances sales productivity by making teams highly connected in a collaborative environment to achieve a greater number of closures faster.
Benefits of integrating Microsoft Dynamics CRM and Office 365:
Stay focused: Vendors will find customer information where they need it, reducing switching between applications. This helps salespeople to focus on prospects and the right customers, improving visibility and sales performance. They will make better decisions based on real knowledge appropriate for qualifying prospects.
Earn faster: Increase sales productivity by giving your salespeople the ability to collaborate around strategic businesses with easy access to contacts, information and the need to turn this knowledge into income content.
Build trust: In this new world of sales, Microsoft Dynamics CRM and Office 365 can help your salespeople to build trust in their customers, provide a great customer experience and sell more. Microsoft Dynamics CRM and Office 365 can help sales teams to anticipate customer needs according to their buying behavior, to interact with customers at the right time and place and to promote consistent customer interactions across multiple contact points. It gives salespeople a 360 degree view of the customer and their needs.