One of the newer buzzwords: Digital Transformation. Is this substantial shift taking place across all industries? With the use of new technologies, businesses can work smarter, optimize operations, empower employees and better engage customers. For Microsoft, digital transformation meant moving all software applications out from physical server rooms and into the cloud. Microsoft [...]
With an ageing population on the rise and growing pressures on government expenditure, the healthcare model is becoming increasingly unsustainable. That said, this does not necessarily need to be the way going forward. The healthcare system has the capacity to profoundly change, evolve and reap the benefits of a digital transformation journey – particularly as [...]
Second part of a blog series with a focus on digital transformation & Microsoft Dynamics 365 In a series of blog posts we have placed a focus on digital transformation and Microsoft Dynamics 365. In the first blog post we introduced the importance of changing and understanding HOW to enable digital transformation in the [...]
'Customer-centricity' has a long history in the vocabulary of business differentiation. In a recent past, the crux of customer-centricity was a checkout operator knowing enough about gravity and customer expectations, to refrain from placing a bottle of milk on top of a loaf of bread in a shopping bag. However, while examples like this will [...]
