Digitalization is at work, here and now, in all areas of life, and will continue to be in the future. In her presentation at Inspire 2019 in Las Vegas, Alysa Taylor – Microsoft Corporate VP, Business Applications in Global Industry – presented Dynamics 365 as an innovation accelerator and explored the question of how to [...]
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In his book, ‘Black Box Thinking’, Matthew Syed writes about the importance of an indestructible black box that is equipped in every passenger aircraft in the world. Whenever there is any sort of mishap or accident, the box is opened, data analysed and the reason for such an accident expertly analysed so a similar issue [...]
Digital Transformation and the Modern IT Team - Afternoon 6 October 2017 1:00 pm Big Ben Meeting Room, Microsoft Paddington, 2 Kingdom St, London W2 6BD Whilst much mentioned in terms of shaping various departments - including Finance, Field Service and Sales - what does ‘digital transformation’ really mean [...]
Digital Transformation and the Modern IT Team - Morning 6 October 2017 10:00 am Big Ben Meeting Room, Microsoft Paddington, 2 Kingdom St, London W2 6BD Whilst much mentioned in terms of shaping various departments - including Finance, Field Service and Sales - what does ‘digital transformation’ really mean [...]
We are pleased to share the success of AlfaPeople customer, Key Retirement, who have been published in Business Review in relation to leadership in digital transformation. Key Retirement, running under the wider KR Group worked with AlfaPeople, to implement customer relationship management solution, Microsoft Dynamics 365. Responding to a rapid shift in transformation in the [...]
One of the newer buzzwords: Digital Transformation. Is this substantial shift taking place across all industries? With the use of new technologies, businesses can work smarter, optimise operations, empower employees and better engage customers. For Microsoft, digital transformation meant moving all software applications out from physical server rooms and into the cloud. Microsoft [...]
With an ageing population on the rise and growing pressures on government expenditure, the healthcare model is becoming increasingly unsustainable. That said, this does not necessarily need to be the way going forward. The healthcare system has the capacity to profoundly change, evolve and reap the benefits of a digital transformation journey – particularly as [...]
Second part of a blog series with a focus on digital transformation & Microsoft Dynamics 365 In a series of blog posts we have placed a focus on digital transformation and Microsoft Dynamics 365. In the first blog post we introduced the importance of changing and understanding HOW to enable digital transformation in the [...]
First part of a blog series with focus on Digital Transformation & Microsoft Dynamics 365 Digital Transformation is a word that we see everywhere these days. And not surprisingly. Digital winners have 3 things in common: They have higher revenue They are more profitable They are more valuable A US study from 2016 among 340+ [...]
'Customer-centricity' has a long history in the vocabulary of business differentiation. In a recent past, the crux of customer-centricity was a checkout operator knowing enough about gravity and customer expectations, to refrain from placing a bottle of milk on top of a loaf of bread in a shopping bag. However, while examples like this will [...]