How can you think outside the box?
Most decision makers in companies are familiar with the concept ”Pay- as-you-go” from Apple iTunes, and they have no problem with using their credit card and acquiring an app which makes their daily lives more efficient. The same decision makers might have a basic idea of what they could need an app for, and they accept what the app can and cannot do. In return, they expect an on-going development of new features, and they replace the app with another if it no longer meets their needs.
However, when it comes to a company’s ERP-system, it is a different story.
Microsoft’s new cloud-based AX challenges many of the traditional IT organisations that are based on locally installed solutions with one large annual update or release. The features which are missing in the standard package are often built into the platform based on what tools are available. The same companies are sitting on solutions customised for the requirements of the past, but which find it difficult to keep pace with the constant innovation we see in the market today. Thus, the companies miss out on the opportunity to take advantage of the kind of development that Microsoft provides across its platforms, where new features are continually released 6-12 times per year.Read More
One of our clients in Norway was faced with a challenge: The company’s senior management had made the decision to start a new business concept in order to test it on the market. The requirements were quite simple – to be able to buy and manage inventory and sell it through a POS-system and to be able to receive payments and pay suppliers.
The company had the choice of going with the traditional approach and expanding its current Dynamics AX 2009 platform to meet the requirements of the new business concept. This would mean, however, that the company would quickly find itself having to deal with existing processes that were designed for another kind of business.
As one of the IT department employees put it: ”I’ve been here for so long that I no longer know what is standard AX 2009 and what is our own customisations.” Many IT specialists presumably have the same problem, and will sometimes have to say no to the company’s requested changes, because it would mean fundamental alterations to the IT infrastructure which has been created over a long period of time.
Instead, the company chose an approach where they set a deadline for when the new concept would go live. The processes were based on what a standard cloud-based Microsoft Dynamics AX could provide for an integrated retail solution, covering everything from purchasing, supply chain management, marketing and financial reporting.