Building an AMS organisation: The People

On-Demand

Application Management Services (AMS) are an increasingly fundamental part of business operations. With new personnel coming onboard, changes to processes, structures and products or services – businesses require an application management framework based on the right competencies, scalability and engagement strategies to facilitate success and sustained competitiveness.

Join us for this on-demand webinar where Sourcing & Service Director at AlfaPeople, Karsten Krauw, will explain how you should staff your AMS model on the Microsoft Dynamics platform. The following topics will be covered:

  • Competencies needed within your team
  • How to ensure the right scalability
  • Costs and risks of engagement models
  • How AlfaPeople does application management services

You’ll find this webinar relevant if you are creating, managing or evaluating an application management organisation. For further details, contact us to speak to one of our friendly AMS experts.

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Speaker

Karsten Krauw

Karsten Krauw – Sourcing & Service Director
I have 15 years of experience within Global IT delivery and extensive experience within multiple off- and nearshore partners. I am experienced in working with international programs involving both development, support and maintenance.