Success in the retail industry is more often achieved when customers receive superior service during shopping experiences which are provided by a group of people who love what they do. As a result, customers increasingly demand consistent and seamless interactions with your people and brand, regardless of channel or location. The question to ask is whether you have the ability to deliver these interactions and stay ahead of the competition at the same time?
AlfaPeople applies its extensive experience of the retail and fashion industries to create and arm companies with the capabilities to deliver amazing customer experience, leveraging the interactions between your committed teams and the customers they serve, to enhance loyalty and deliver on your brand promise.
Using Microsoft Dynamics for Retail, AlfaPeople helps retailers of all sizes around the world to deliver a complete shopping experience with a seamless, flexible and differentiating solution that is comprehensively agile, modern, mobile and international.
End-to-end capabilities covering the point of sale (POS), store operations, merchandising, e-commerce, call centre and customer care, marketing, supply chain and finance functions can be deployed in a way that is fully customised to each business, both at an operational level or to those about to undergo a transformation project.