In Microsoft Dynamics 365 for Operations we now have the long-awaited hardware tool: Retail peripheral simulator. The peripheral simulator allows you to set up, test, and troubleshoot individual peripherals that are generally used within the retail environment. This includes: line displays, cash drawers, pin pads, printers, signature captures, bar codes, and so on.
Interactions between the POS and the below virtual devices are supported within the simulator:
- Line display
- Magnetic stripe reader (MSR)
- Drawer 2
- Personal identification number (PIN) pad
- Signature capture
Utilising these tools and virtual devices allows you to thoroughly test and isolate issues that may be caused by incorrect setups or malfunctioning devices.
There are several scenarios that can be applied while using the peripheral simulator, including troubleshooting, training, and testing. To start, you can troubleshoot device setup to determine where issues originate. In addition, you can effectively train cashiers by allowing them to interact with the POS in a virtual environment. Lastly, you can test product bar codes, receipt formats, and so on, without having to deploy physical hardware in a virtual environment.
To access this tool, here’s what you need to do:
Start by going to the Hardware Profiles
In the demo data, a new profile has been added – “Virtual”. You will also notice a new “Download” button has been added. This allows you to directly download the simulator.
- Start by selecting the “Virtual” profile (shown in the image below)
- Select “Download” from the upper-hand menu bar