
Integrate, Consolidate, Deliver
Microsoft Dynamics 365 for Customer Engagement is a market-leading CRM (Customer Relationship Management) system that arms your organisation with a powerful set of front office tools to improve and expand the business you do with your customers. In an increasingly competitive digital business environment, D365 for Customer Engagement can boldly drive your organisation toward its growth and profit targets by integrating daily activities and consolidating crucial customer, product and third-party data in one common and secure database. As a leading global solutions expert, AlfaPeople delivers Microsoft CRM products and services tailored to your specific business and industry needs. Unleash Dynamics 365 for Customer Engagement with us today!

Boost profitability with powerful, personalised interactions
CRM is a comprehensive set of systems and strategies for businesses in need of greater control over their daily activities and broader insight into their engagement with customers, clients, partners and providers. With tools to streamline and automate fundamental aspects of your operations, Dynamics 365 for Customer Engagement is Microsoft’s CRM solution for excellence in Sales, Marketing, Customer Service and Field Service. With the key features of Microsoft CRM, you can:
Dynamics 365 CRM solutions for Customer Service
Customer-facing businesses cannot expect to stay relevant in the digital era without an integrated, centralised database of customer data and interactions. With Microsoft’s CRM technology, you can engage with customers across channels using a range of self-service and automation tools, like AI service bots. You’ll benefit from surveys, integration with social media and Outlook, and a full 360-degree view of your customers. Get moving! Improve the business you do with your customers, today!
Dynamics 365 CRM solutions for Sales
Few sales teams operate with enough insight into what customers buy, or when and why they stop buying. Microsoft’s CRM technology for sales allows businesses to better understand, control and build their pipelines using a common database and tools for personalised, profit-driven customer experiences. Don’t delay – Unpack the benefits of CRM for Sales!
Dynamics 365 CRM solutions for Field Service
Customer satisfaction is increasingly setting businesses, their brands and their bottom lines, apart from their competitors. Microsoft’s CRM for Field Service technology brings together the very best and latest in service technology so you can offer fast, efficient and brand-building services to meet the growing demand among customers for near instant case resolution. Discover how Microsoft’s IoT and predictive tools can fuel your operations!
Dynamics 365 CRM solutions for Marketing
Marketing teams are constantly struggling to determine the best focus for their campaigns. With Microsoft’s CRM technology for Marketing, marketeers can make bolder decisions with real-time insights into how and where leads are engaging with offerings. Microsoft’s Marketing CRM comes with a universe of built-in functions and add-ons for planning and tracking so you can gain full control of your customers’ journeys. Dive into CRM for Marketing, today!