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2018-09-11T17:24:01+01:00October 18th, 2017|

Hosters Cloud Service Provider Provance ITSM "The ITSM solution from Provance enables us to fulfil our promises to our customers. It’s also been beneficial to implement a solution based on the ITIL® framework used in many other companies." Jeppe Klestrup - CTO at Hosters [...]

4 pillars of modern enterprise service management

2019-07-25T18:28:17+01:00April 27th, 2017|

Download 4 pillars of modern enterprise service management Modern Enterprise Service Management is a way of looking at IT Service Management within end-to-end operations and communications, from Citizen Relationship Management, to Development, Project Service, Social Engagement and beyond. Building on this, AlfaPeople has identified four key pillars for a successful Modern [...]

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