Transforming Patient Safety in 2019 and Beyond – an Introduction to Eva

Logo Eva Application

Join us for an intimate gathering of forward-thinking patient safety leaders to explore how we can make better use of technology and harness the power of data to transform the serious incident investigation process.

Beginning with a high-level discussion on how to improve patient safety through better shared learning and the role that technology plays in this, led by Angela Helleur, Chief Nurse at Lewisham and Greenwich NHS Trust (London dates only), attendees will then have the chance to see the Eva Investigation Tool for themselves and discover how it can support healthcare organisations to do just that.

Ahead of the event, attendees will be asked to complete a questionnaire to identify key questions and issues they would like to put to our lead investigator Chris Brougham (also Director at Verita), who has over 15 years’ experience leading incident investigations. Chris will then host a ‘shared learning session’ where she will offer the group her advice and lessons on best practice and give participants the opportunity to share their own experiences and learnings. For those who would prefer to speak to her on-one-one, she’ll also be hosting a drop-in clinic over refreshments.

Why you should attend:

We encourage all those responsible for managing patient safety practice in a healthcare organisation, or anyone with an interest in pioneering new ways of conducting incident investigations, to attend this unique event.

Previous attendees have included:

  • Medical Directors
  • Directors of Nursing
  • Governance leads
  • Heads of Compliance/Patient Safety
  • IT Managers


Time (morning session) Time (afternoon session) Session Speaker
09:00 13:00 Arrival and coffee
09:15 13:15 Introduction and discussion
‘How can we ensure that lessons from serious incident investigations are shared more effectively and what role can technology play’
Angele Helleur, Chief Nurse at Lewisham and Greenwich NHS Trust (London dates only)
09:35 13:35 Introducing the Eva Investigation Tool – an overview Ed Marsden (Director) & Chris Brougham (Lead Investigator) at Eva Applications
10:00 14:00 Morning/afternoon coffee and refreshments
10:15 14:15 Demo of the Eva Investigation Tool Martyna Marciniak (Product Manager) at Eva Applications
10:50 14:50 Shared learning session
Our Lead Investigator Chris Brougham will share her lessons from 15+ years of investigating, address issues highlighted in the pre-event questionnaire and encourage participants to share their experiences and best practice.
Chris Brougham (Lead Investigator) at Eva Applications
11:20 15:20 Q and A
11:30 15:30 Refreshments and ‘drop-in clinic’ with Lead Investigator Chris Brougham’ Chris Brougham (Lead Investigator) at Eva Applications
12:15 16:15 Close of workshop

What is Eva?

The Eva Investigation application is a ground-breaking new tool which helps organisations to conduct higher quality, standardised investigations, and harness this data to help identify recurring, thematic issues which need to be addressed.

  • The application is easy-to-use, guiding investigators through a standardised process and supporting them with tips and training along the way, before generating a formatted report with the click of a button.
  • Healthcare organisations have access to dashboards, providing them with an overview of the volume and status of all investigations within their domain, leading to deeper analysis, better insights and more informed recommendations.
  • Eva gives patients and families access to their own portal, offering support, clarity and transparency, while improving their understanding of the investigation process.

Watch this video to find out more:

Click to watch the video: How Eva Works


Angela Helleur

Angela Helleur, Chief Nurse, Lewisham and Greenwich NHS Trust

Angela Helleur was appointed as chief nurse of Lewisham and Greenwich NHS Trust with effect from April 2018. Angela was previously Improvement Director at NHS Improvement, and spent some time at Lewisham and Greenwich NHS Trust on secondment, delivering the Trust’s quality and safety plan. Angela undertook her clinical training in London and worked as a nurse and midwife in large teaching hospitals before becoming Director of Midwifery and then a General Manager at St George’s Healthcare. She led on a range of improvement projects before returning to roles in clinical leadership. More recently, Angela was London Midwifery Officer for the Local Supervising Authority and held senior positions at NHS London, NHS England and NHSI.

Chris Brougham

Chris Brougham, Director, Verita and Lead Investigator, Eva Applications

Chris Brougham is one of Verita’s most experienced investigators and has conducted some of its most high-profile investigations and reviews. As head of training Chris has developed training courses on how to carry out a systematic incident investigation for serious incidents and complex complaints. Chris has delivered these courses across a range of organizations and sectors and has consistently received excellent feedback.

Ed Marsden

Ed Marsden, Managing Director, Verita & Director, Eva Applications

Ed Marsden has a clinical background in general and psychiatric nursing and NHS management. He has worked for the National Audit Office, the Department of Health and the West Kent Health Authority where he was director of performance management. He worked with Kate Lampard on a lessons learnt report for the Secretary of State for Health arising from the publication of the Jimmy Savile investigations. He investigated the concerns raised by BBC Panorama in their program about the G4S-run immigration removal center at Gatwick airport.

Martyna Marciniak

Martyna Marciniak, Senior Dynamics 365 Consultant, AlfaPeople & Product Manager, Eva Applications

Martyna is AlfaPeople’s digital transformation expert, guiding customers on the building blocks for successful IT projects across the entire organization. For every project, Martyna ensures that technology works to empower employees, increase the standard of delivery, improve efficiency, support an increasingly mobile workforce and complies with modern standards and regulations. Martyna has been leading the functional delivery stream for BMI Healthcare.

Process informed by:
Logo Verita White
Solution deisgned by:
AlfaPeople Logo White
Technology powered by:
Logo Microsoft