Enable your organisation to grow, adapt, and evolve
to meet the needs of your customers with Dynamics 365

Dynamics 365 has two editions, Enterprise and Business editions. The Enterprise edition is optimised for 250+ employees and includes the capabilities of Dynamics CRM Online and Dynamics AX products that existed in market pre Q4CY16. The Business edition is optimised for 10-250 employees and contains Financials (currently known as Project Madeira) at launch with future expected sales and marketing applications.

There are two Microsoft Dynamics 365 plan subscriptions available for Enterprise edition. These plans provide flexibility for a user whose role requires them to leverage more than one application as part of their job or who wants full PowerApps and Flow use for extensibility across applications.

Two Enterprise edition plans

  • Microsoft Dynamics 365, Enterprise edition (Plan 2): Plan 2 subscription includes complete flexibility to use any of the Dynamics 365 Enterprise edition applications and to leverage the full extensibility of Microsoft PowerApps and Microsoft Flow.
  • Microsoft Dynamics 365, Enterprise edition (Plan 1): Plan 1 subscription includes flexibility to use any of the Dynamics 365 Enterprise edition applications except Operations and to leverage the full extensibility of Microsoft PowerApps and Microsoft Flow.

How does the licensing work?

Dynamics 365 simplifies licensing of business applications. The primary licensing is by named user subscription. The Dynamics 365 user subscriptions classify users into two types. One user type is a “full user” and the other is a “light user”.

Full users are the users whose work requires use of the feature rich business apps functionality. Examples of full users are sales people, customer service representatives, finance employees, controllers, supply chain managers, etc. These users have also been referred to in the past as Pro users or Power Users. In the Dynamics 365 license model, full users are licensed with either a Dynamics 365 Plan or Dynamics 365 application subscription.

Light users are often large number of users in an organisation that may consume data or reports from line of business systems and who complete light tasks like time/expense entry and HR record updates. In the Dynamics 365 model “light users” are licensed with the Dynamics 365 for Team Members subscription.

Dynamics 365 plan subscriptions

Plan subscriptions are new with Dynamics 365. With one single user subscription, a Plan subscription is the most cost effective option to provide ultimate flexibility for a user to have access to any Dynamics 365 functionality to get their job done. For example, a controller who might be managing customer credit limits based on sales pipeline information. Plan subscriptions provide users rights to use functionality across any of the respective Plan apps as well as use of Microsoft PowerApps, the mobile application platform service.

Dynamics 365 applications subscriptions

Application subscriptions are named user subscriptions where a user is licensed only for one individual application. For example, a sales user who is only licensed for the Sales application. This is largely how business apps have traditionally been licensed. Application subscriptions also include use rights to PowerApps for mobile app creation and use against Dynamics 365 data.

Team member subscriptions

The Dynamics 365 for Team Members subscription is a named user subscription that includes read access as well as some write access for select light tasks across any and all Dynamics 365 apps where applicable. One Team Members subscription enables a light user to have access to any of the Dynamics 365 applications. As a result, as more Dynamics 365 applications are adopted across an organisation, any user previously licensed with Team Members subscription would be licensed already to access those additional applications.

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