Hosters

October 18th, 2017|

Hosters Cloud Service Provider Provance ITSM "The ITSM solution from Provance enables us to fulfil our promises to our customers. It’s also been beneficial to implement a solution based on the ITIL® framework used in many other companies." Jeppe Klestrup - CTO at Hosters Project Scope [...]

4 Pillars of Modern Enterprise Service Management

April 27th, 2017|

4 Pillars of Modern Enterprise Service Management Modern Enterprise Service Management is a way of looking at IT Service Management within end-to-end operations and communications, from Citizen Relationship Management, to Development, Project Service, Social Engagement and beyond. Building on this, AlfaPeople has identified four key pillars for a successful Modern Enterprise Service Management [...]