AlfaHacks: Leon Explains How to Link Dynamics 365 to your Outlook App

April 10th, 2018|

Did you know that it's easier than you think to track emails from your phone into D365? I've been working Dynamics CRM (or D365) for 10 years and had never found an elegant (or simple) way to track emails from a mobile into Microsoft Dynamics 365 – until this year (2018). What I am about [...]

Black Box Thinking and Digital Transformation in Healthcare

March 7th, 2018|

In his book, ‘Black Box Thinking’, Matthew Syed writes about the importance of an indestructible black box that is equipped in every passenger aircraft in the world. Whenever there is any sort of mishap or accident, the box is opened, data analysed and the reason for such an accident expertly analysed so a similar issue [...]

The Future of Banking and the Adoption of the Blockchain

January 22nd, 2018|

The potential of blockchain is now only emerging; in its simplest form as an open, secure and efficient way of managing and recording transactions. Digital Transformation and the blockchain: The rise of digital transformation is not only about moving businesses to the 'digital world' but also about how they learn, interact and satisfy customers daily. [...]

5 Things Worth ‘Geeking Out’ Over in Dynamics 365 v9

November 8th, 2017|

There are some hugely important changes coming with Dynamics 365 v9 CE that will affect the underlying platform, and also potentially have an impact on future solutions. Aware that the rollout of v9 was going to be increasingly important to our customers, we sent one of our Directors, David Tunnicliff, to Microsoft's Ignite conference. He [...]

Latest Beats in Microsoft’s Pulse of Innovation

October 3rd, 2017|

Takeaways from Ignite 2017 To ask someone working at Microsoft about the capacities of digital transformation is increasingly comparable to a ‘how long is a piece of string?’ analogy. It’s ever-changing, ever-developing and largely, the pulse of Microsoft’s innovation story. At the annual event, Ignite, Microsoft revealed the pulse’s latest beats. Ignite is an annual [...]

Getting GDPR Compliant With Microsoft And AlfaPeople

September 4th, 2017|

The GDPR, the General Data Protection Regulation, is by far the most significant change to privacy law in the European Union (EU) in two whole decades. Why? Because the GDPR requires that organizations respect and protect personal data – no matter where it is sent, processed or stored. The GDPR in few words: Enhances personal [...]

Manage and Simplify Business Operations at Every Level With Dynamics 365

August 31st, 2017|

Traditional ERP and CRM systems with independent databases make it difficult for users to access and share data across all aspects of their business operations. Microsoft Dynamics 365 unifies those resources, creating new opportunities to accelerate a true digital transformation in your organization and maximize performance across every function. Marketing. Sales. Customer service. Field service. [...]

GDPR – How to Get Started With Compliance

August 30th, 2017|

The General Data Protection Regulation also called the GDPR, is a regulation that intends to strengthen and unify data protection for all individuals within the European Union. It is the most significant change to EU privacy law in two whole decades. The GDPR applies from May 25, 2018. In other words, in less than a [...]

Comparing Options Of Cloud vs. On-Premise IT Solutions

August 24th, 2017|

With so many IT delivery options now available, how do you evaluate which approach is best for your business? For a broad spectrum of small- to mid-sized businesses struggling to maintain aging on-premise computing solutions, comprehensive cloud solutions now provide a cost-effective answer. Considerations for upgrading Evaluate any new IT solution on the basis of [...]