3 Reasons to Unify Marketing and CRM

July 18th, 2017|

In almost every organisation where I have worked, marketing tools have operated in total segregation to the main customer database. In IT, we call these information silos. Too often I’ve seen the key information that makes the wheels of a business spin, spread across platforms that don’t talk to each other - to the point [...]

Operational Sales Planning with Dynamics 365

March 10th, 2017|

Microsoft Dynamics 365 offers extensive options for optional sales planning. Effective visit planning must be ensured in order to increase the sales potential of your company. The basis for this is the classification of the field service into territories and market segments. A territory can be assigned different zip codes and responsible field service employees [...]