The Future of Banking and the Adoption of the Blockchain

January 22nd, 2018|

The potential of blockchain is now only emerging; in its simplest form as an open, secure and efficient way of managing and recording transactions. Digital Transformation and the blockchain: The rise of digital transformation is not only about moving businesses to the 'digital world' but also about how they learn, interact and satisfy customers daily. [...]

Millennial Musings: Calling for a New Culture of Banking

November 22nd, 2017|

In the recent publication, Digital Transformation: The Age of Innocence, Inertia or Innovation? from Microsoft, it was reported that there is a great desire for digital transformation in Financial Services. In fact, 51% reported a driver for digital transformation is survival in the industry. New innovative Fintech businesses and start-ups have come to play and [...]

ITIL: Simplifying effective IT management

September 1st, 2017|

Everyone talks about ITIL, but do we really know what it is and what is it for? Through this blog, you will learn the ITIL elementary concepts. Due to the increase in the dependence of the companies towards the programs and the computer tools to carry out their day-to-day work, the existence of management and [...]

Digital Transformation – Don’t Be Left Behind

March 29th, 2017|

One of the newer buzzwords: Digital Transformation. Is this substantial shift taking place across all industries? With the use of new technologies, businesses can work smarter, optimize operations, empower employees and better engage customers. For Microsoft, digital transformation meant moving all software applications out from physical server rooms and into the cloud. [...]

Reimagining Healthcare with Digital Transformation

March 15th, 2017|

With an ageing population on the rise and growing pressures on government expenditure, the healthcare model is becoming increasingly unsustainable. That said, this does not necessarily need to be the way going forward. The healthcare system has the capacity to profoundly change, evolve and reap the benefits of a digital transformation journey – particularly as [...]

Digital Transformation and Engaging Customers

March 1st, 2017|

Second part of a blog series with a focus on digital transformation & Microsoft Dynamics 365 In a series of blog posts we have placed a focus on digital transformation and Microsoft Dynamics 365. In the first blog post we introduced the importance of changing and understanding HOW to enable digital transformation in the [...]

How Digital Transformation Has Affected Customer-Centricity

January 31st, 2017|

'Customer-centricity' has a long history in the vocabulary of business differentiation. In a recent past, the crux of customer-centricity was a checkout operator knowing enough about gravity and customer expectations, to refrain from placing a bottle of milk on top of a loaf of bread in a shopping bag. However, while examples like this will [...]