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Top 5 CRM challenges and how to overcome them

2021-01-26T12:50:17+00:00January 26th, 2021|

Whether you have had your CRM up and running for weeks or years, you may be struggling with some of the below. These challenges have only been exacerbated by the COVID-19 crisis as we have seen a new way of working for organisations around the globe. Lack of user adoption: Only 40% of businesses claim [...]

New licensing model for Microsoft Dynamics 365 from October 2019: What you should know

2019-10-22T21:51:53+01:00October 15th, 2019|

Microsoft Dynamics 365 is Microsoft's trusted business solution platform providing CRM and ERP solutions in the Cloud. Dynamics 365 has been on the market for around three years, and Microsoft is constantly bettering the product and modules with further development. For this, Microsoft takes user requirements into consideration, and naturally there are implications for licensing. [...]

Transform your financial operations with Dynamics 365 and become a strategist

2019-07-29T18:43:31+01:00December 20th, 2018|

The role that technology plays in most companies and the way it is managed has dramatically changed in the past years. While spending on technology was once consolidated primarily for the IT department, today's technology budgets are widely distributed throughout the organization. We have to understand that this is more than just a number in [...]

AlfaHacks: Leon Explains How to Link Microsoft Dynamics 365 to your Mobile Outlook App!

2019-02-07T11:42:58+00:00June 13th, 2018|

Did you know… It’s easier than you think to track emails from your phone into D365. I’ve been working Dynamics CRM (or Dynamics 365) for 10 years and had never found an elegant (or simple) way to track emails from a mobile into D365 – until this year (2018). What I am about to share [...]

5 Things Worth ‘Geeking Out’ Over in Dynamics 365 v9

2018-09-11T17:24:52+01:00November 8th, 2017|

There are some hugely important changes coming with Dynamics 365 v9 CE that will affect the underlying platform, and also potentially have an impact on future solutions. Aware that the rollout of v9 was going to be increasingly important to our customers, we sent one of our Directors, David Tunnicliff, to Microsoft's Ignite conference. He [...]

Latest Beats in Microsoft’s Pulse of Innovation

2018-09-11T17:24:52+01:00October 3rd, 2017|

Takeaways from Ignite 2017 To ask someone working at Microsoft about the capacities of digital transformation is increasingly comparable to a ‘how long is a piece of string?’ analogy. It’s ever-changing, ever-developing and largely, the pulse of Microsoft’s innovation story. At the annual event, Ignite, Microsoft revealed the pulse’s latest beats. Ignite is an annual [...]

Getting GDPR Compliant With Microsoft And AlfaPeople

2019-11-18T18:35:23+00:00September 4th, 2017|

The GDPR, the General Data Protection Regulation, is by far the most significant change to privacy law in the European Union (EU) in two whole decades. Why? Because the GDPR requires that organisations respect and protect personal data – no matter where it is sent, processed or stored. The GDPR in few words: Enhances personal [...]

An Introduction to Agile Business

2018-09-11T17:24:59+01:00May 2nd, 2017|

Whether the business term ‘agile’ is one you’re familiar with or not, in this blog post I want to talk about how it started and how this fairly generic term can be applied to every business, in every kind of industry. The desire to work in an agile way first came about in the IT [...]

Digital Transformation – Don’t Be Left Behind

2018-09-11T17:25:00+01:00March 29th, 2017|

One of the newer buzzwords: Digital Transformation. Is this substantial shift taking place across all industries? With the use of new technologies, businesses can work smarter, optimise operations, empower employees and better engage customers. For Microsoft, digital transformation meant moving all software applications out from physical server rooms and into the cloud. Microsoft [...]

Peripheral Simulator – Dynamics 365 Operations

2018-09-11T17:25:01+01:00March 23rd, 2017|

In Microsoft Dynamics 365 for Operations we now have the long-awaited hardware tool: Retail peripheral simulator. The peripheral simulator allows you to set up, test, and troubleshoot individual peripherals that are generally used within the retail environment. This includes: line displays, cash drawers, pin pads, printers, signature captures, bar codes, and so on. Interactions between [...]

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