Dynamics 365 Customer Engagement | AlfaPeople Global

More power for your ERP

Specialised software for enterprise resource planning (ERP) is the heart and brain of many companies. With […]

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More power for your ERP

Dynamics 365 Customer Engagement

Deliver specialized offers and develop a unique customer view with Microsoft Dynamics 365 Customer Insights
AlfaPeople
May 21, 2020

Deliver specialized offers and develop a unique customer view with Microsoft Dynamics 365 Customer Insights

The customer experience is at the core of the digital transformation ambitions of all organizations. To […]

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With Dynamics 365 CRM technology, it has never been easier to adapt your business to the needs and behaviors o …
AlfaPeople
Apr 15, 2020

With Dynamics 365 CRM technology, it has never been easier to adapt your business to the needs and behaviors o …

Dynamics 365 Customer Engagement – The massive economic shake-up resulting from the 2020 COVID-19 outbreak is […]

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5 reasons why Dynamics 365 is the best solution to grow your events or media business
AlfaPeople
Dec 04, 2019

5 reasons why Dynamics 365 is the best solution to grow your events or media business

Dynamics 365 for Events – With 2020 fast approaching, technology is continuing to rapidly change all […]

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Modernize Your IT Service with Provance ITSM for Dynamics 365
AlfaPeople
Sep 09, 2019

Modernize Your IT Service with Provance ITSM for Dynamics 365

The demands placed on IT departments have changed significantly in recent years. IT tasks have become […]

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Customer Service: How to delegate the dullest tasks to artificial intelligence
AlfaPeople
Jul 17, 2019

Customer Service: How to delegate the dullest tasks to artificial intelligence

Artificial Intelligence (AI) is currently the cornerstone of the customer experience:?it is a type of technology […]

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How outdated processes damage your business – Part 2: Data silos
AlfaPeople
Jun 12, 2019

How outdated processes damage your business – Part 2: Data silos

Outdated processes are more than just an annoying obstacle hampering the day-to-day operations of a business. […]

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Serious about customer loyalty? The time to unleash technology is now
AlfaPeople
May 02, 2019

Serious about customer loyalty? The time to unleash technology is now

It’s never been harder to retain a customer. That’s why seeing the world from a customer’s […]

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Received a Negative Comment? Use it for Your Customer Service Strategy
AlfaPeople
Nov 02, 2018

Received a Negative Comment? Use it for Your Customer Service Strategy

A couple of days ago, we held a webinar on Microsoft Dynamics 365 Customer Service. It […]

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The retail sector is upgrading – Retail business trends
AlfaPeople
Feb 27, 2018

The retail sector is upgrading – Retail business trends

Retail Business Trends – Digital transformation, omnichannel, mobile communications, social analytics… new trends, technologies, and opportunities […]

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Create world-class digital customer experiences
AlfaPeople
Feb 19, 2018

Create world-class digital customer experiences

Digital Customer Experiences – A customer service is doing so much more than just handling tickets, […]

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Discover the New Retail
AlfaPeople
Dec 20, 2017

Discover the New Retail

Offer your customers a completely new retail experience The retail industry is faced with major IT […]

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7 Real estate market trends to follow in 2018
AlfaPeople
Nov 23, 2017

7 Real estate market trends to follow in 2018

This year has been marked by the recovery of the real estate market in Brazil. And, […]

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