AlfaPeople Brazil is now in a Microsoft Cloud Solution Provider
AlfaPeople |
Jan 26, 2017

AlfaPeople Brazil is now in a Microsoft Cloud Solution Provider

Microsoft Cloud Solution Provider (CSP) is a Microsoft licensing program that allows AlfaPeople to directly manage customers of all Cloud solutions in a clearer and more flexible way. Through it, it’s now possible for AlfaPeople to provision, manage and support all Microsoft solutions. Companies will now have yet another option when investing in cloud technologies, invoicing becomes monthly, paid only what’s consumed without a grace period. This includes solutions like Dynamics 365, Azure and even Office 365 with the support and agility of AlfaPeople’s sales and support areas.

Advantages of the new business model

  • Save more with the monthly invoice, paying only for what you used.
  • Flexibility when purchasing or altering volumes of use licenses.
  • Acquiring without fidelity or fees.
  • Unify all Microsoft Cloud contracts with only one partner you know and trust.
  • Have more transparency with a local invoice and taxes predictability.

Unified support for all Microsoft Solutions

When offering the CSP contract option for its customers, AlfaPeople has to compromise to not only selling licenses but mainly with provisioning and support, which are Microsoft demands of the CSP contract. This is one of the main attention points for the clients when choosing their partner for the CSP licensing!

AlfaPeople has professionals dedicated exclusively to support our customers, with experience and certifications in the Microsoft Dynamics 365 platform, SharePoint, Power BI, Azure and Office 365 that provide all the security your company needs. Through on demand or recurrent service contracts, AlfaPeople provides multichannel customer service (e-mail, portal, telephone and onsite) for the complete management of problems and incidents.

Main reasons to consider a program with AlfaPeople support

  • Keep the company focused on its “Core Business”;
  • Having the support of IT and Business teams specialized in Microsoft platforms;
  • Expect an aggressive SLA to problem resolution;
  • Having a single contact point, no matter the nature of the problem;
  • Having specialized professionals that keep up-to-date with the technologies.

CSP was created to make Microsoft cloud licensing easier and more flexible. With AlfaPeople’s experience on implementing and supporting Microsoft Solutions, clients can keep reaching their goals, improving control over their spending and increasing their profit. Ask us for more information on how to migrate your contract to the CSP model!