AlfaPeople was the preferred partner in Ecuador of the international banking software firm Cobiscorp, which has successfully completed the migration of Microsoft Dynamics 2011 CRM to Dynamics 365 Customer Engagement (CRM).

Cobiscorp is a multinational firm that develops financial software. Based in the United States, it has more than 500 technology specialists and has fueled the digital transformation of more than 70 financial institutions.

José Laínez, CEO of AlfaPeople Ecuador, pointed out “the importance of AlfaPeople’s regional presence, as a certified partner with a local presence in almost all Cobiscorp locations. It involved devising an integral migration roadmap of all infrastructure from Dynamics to the cloud.”

Cobiscorp needed a powerful platform that allowed it to easily adapt to the commercial needs of its clients, with which it provides solutions of excellence in the financial and digital sectors.

Among the core benefits Cobiscorp is now enjoying as a result of the cloud migration, are:

  • Successful optimization of maintenance tasks
  • Native reports and dashboards, in order to clearly monitor operational objectives
  • A single source of truth for business management-level decision-making

Emilio Casa, head of IT at Cobiscorp, indicated that “when I spoke with the main executives of the company and of the areas involved in the project, I realized that these concepts were shared by all parties and that we had a clear need to provide technological tools that make our goals viable. Dynamics CRM 365 is the tool that will empower everyone’s work.”

Among the benefits of Microsoft Dynamics 365 CRM is the new functionality of the tool in its latest version and the integration of the Office 365 platform.

The implementation was carried out in record time according to Microsoft standards for this type of project. Cobiscorp and AlfaPeople are evaluating this successful project as a point of reference for the possible future migration of the company’s Microsoft Dynamics AX system to the cloud-based Microsoft Dynamics 365 Finance.

Alfapeople is one of the world’s leading Microsoft Partners, providing trusted implementation and support for Microsoft Dynamics 365 business technologies. Are you interested in migrating to the cloud and enjoying peace of mind regarding your operations? Contact our team of experts today!