Dynamics 365 for Project Service Automation is a new way of approaching projects in companies, which increases profitability and improves the productivity of work teams.

Currently, the most important thing for a company is to conduct its projects in the most productive and profitable possible way, without losing time and money, as well as with a wider customer satisfaction. Microsoft Dynamics 365 for Project Service Automation is an end-to-end solution that allows managing projects in a total way, from drafting the project’s contract, the available resources, the budget, and costs, to project management and deadlines. These are its benefits:

  • The solution connects the sales budget, orders, and the project execution. This guarantees that the project is profitable, feasible and deliverable in the required time.
  • It is the perfect planning tool, with which you can manage templates for different type of projects, so the creation of the projects will be faster since the template pre-defines the standard roles and time estimation.
  • Team members will be able to record all their activity concerning each project, times, expenses and interactions, and do it on the fly. Thus, managers will have all the necessary traceability to have control over the results.
  • You may enable assignments based on intelligent and relevant knowledge with real-time visibility of resources using a unified programming engine, and measure accurately its usage to make smart decisions and get the most out of billable resources using panels in real time.
  • Dynamics 365 for Project Service Automation has a dashboard for project managers and sales managers, which allows them to review project billing, costs and unbilled revenues, which facilitates financial management.
  • You may encourage collaboration between project teams using integration means in Office 365 applications. This allows responding quickly to changes and risks generated in projects managing critical KPI’S that guarantees an efficient service delivery.
  • This is an analytical tool for managers, which allows visualizing business opportunities, measure performance, generate reports and obtain intelligent predictive analysis, the best segmentation and recommendations through dashboards and customized graphics.
  • You can adapt the solution to your needs easily without requiring code writing, automating processes to improve service acquisition experiences. You can have confidence in this solution to reduce cost and complexity by using a global tool that transforms interactions with customers through the knowledge generated by artificial intelligence.

In conclusion, Dynamics 365 for Project Service Automation is an intuitive tool that allows companies to manage projects efficiently and therefore profitably. It is ideal to keep everything organized, synchronized and, most important, visible to all the people involved in achieving greater productivity.