Digital Transformation as Business Competitiveness
Digital transformation is a process that allows companies to take business opportunities, improve processes and develop successful strategies. The CRM and ERP systems can be used by organizations to speed up their processes and develop it successfully.
It is not based solely on technological updating: It requires changes in the attitude of the teams, corporate culture, personal skills and relationship with customers.
For many companies, it involves reinventing themselves, to stay competitive and take advantage of global markets.